FAQs
Got questions? We’ve got answers!
Q: What payment methods do you accept?
A: We accept Safaricom, PayPal, and Pay on Delivery.
Q: How long does delivery take?
A: Delivery within Nairobi takes 1-2 days; other areas take 3-5 days.
Q: Can I return a product?
A: Yes, within 7 days if unopened and in original condition.
Q: How do I track my order?
A: Check your account under "Orders" or email us at mwanza.madet@gmail.com.
Q: Do you ship outside Kenya?
A: Not yet, but stay tuned!
More questions? Contact us!